No scope creep billing
If we should have anticipated it, we absorb it. Change requests are for genuine changes in what you want.
Engagement models
How we charge, said plainly
Three ways to work with us. No day rates that quietly inflate, and no change requests for things we should have anticipated.
Diagnostic
Two weeks to establish what the problem actually is before anyone commits to fixing it.
$18,000
Start here- Two weeks, two consultants
- Interviews and data review
- Written findings and options
- Credited in full against a follow-on engagement
- Implementation
Most engagements
Fixed scope
A defined piece of work with a fixed fee, agreed before we start.
From $85K
Discuss a project- Four to nine months typically
- Fee fixed at kick-off
- Partner on the engagement, not just the pitch
- Delivery included, not quoted separately
- Handover and training built in
Retained
Standing access to a partner and a small team, for boards working through a long change.
From $14K / month
Enquire- Agreed days per month
- Named partner and director
- Board attendance included
- Six-month terms, reviewed quarterly
Fees exclude tax and travel. We do not charge for proposal work, pitch preparation or the first conversation.
Our commercial terms
Four things we will not do
These are in every contract we sign, because each one exists in response to something the industry does routinely.
No bait and switch
The named team in the proposal is the team that arrives. Substitutions need your agreement in writing.
No automatic renewal
Retainers end unless you actively renew them. We would rather earn it each time than rely on inertia.
No dependency by design
Every engagement includes training your team to run what we built. A client who cannot function without us is a failure.
Start with the diagnostic
Two weeks, $18,000, credited in full if you go on to a full engagement. It is the cheapest way to find out whether we are useful to you.